Chest, Upright and Fridge Freezers
When a freezer stops freezing with a load of meat inside, keep the door shut. A closed, full freezer holds its cold for about 48 hours, according to the FDA. That gives you time to get freezer repair in Dallas before the food is lost.
Mayfair Enterprises fixes chest freezers, upright freezers and the freezer side of your fridge. We aim to come out the same day you call. Sam and Reese own the business and bring 10 years of appliance repair experience to every visit.
Call Sam at 214-406-5754 or Reese at 269-227-0382 now, while your food is still frozen.
Open 8 AM to 8 PM every day, and 24/7 for emergencies like a freezer full of food starting to thaw.
Tell us what the freezer is doing. We'll call you back the same day.
Free Tool
Your frozen food is likely still safe if it has ice crystals or reads 40°F or below. The FDA says that food can be refrozen or cooked. A full freezer stays cold about 48 hours with the door closed, and a half-full one about 24. When you can't tell, throw it out.
Step 1: How full is the freezer?
Step 2: How long has it been warm?
Step 3: Does the food still have ice crystals, or read 40°F or below?
Your freezer holds cold for about
| Freezer load | How long it holds cold (door closed) | Safe to refreeze if |
|---|---|---|
| Full | About 48 hours | Food has ice crystals or is 40°F or below |
| Half full | About 24 hours | Food has ice crystals or is 40°F or below |
Source: FDA, Food and Water Safety During Power Outages and Floods.
Every time you open the door, warm Dallas air rushes in. So act fast and keep it closed in between.
We handle the freezer problems Dallas homeowners call about most:
If the freezer is cold but your fresh food section is warm, see our refrigerator repair page.
We test and replace evaporator fans, condenser fans, start relays and temperature controls. We also fix defrost heaters, defrost sensors, door gaskets and drain lines. Compressor problems get a full diagnosis before we suggest any repair.
A freezer usually stops freezing because cold air can't move or the cooling system has a failed part. Mr. Appliance lists overpacking, frost on the coils and dirty condenser coils as common causes. A broken evaporator fan, start relay or door seal is also common. Start with the free checks below.
Call us if the freezer is silent, clicks every few minutes, or runs without getting cold. Those point to a start relay, fan motor, control or compressor. Mr. Appliance warns that relay work carries a shock risk. So leave electrical parts to a pro.
Frost builds up when warm, moist air gets in or the defrost system stops working. A torn door gasket or a lid left ajar lets humid air in. In a frost-free freezer, a failed defrost heater or sensor lets ice cover the coils. The freezer then gets warmer, even as frost grows.
Manual defrost freezers are different. Most chest freezers need you to defrost them by hand, so some frost is normal.
Defrost a chest freezer when the frost is about 1/4 inch thick. GE says to defrost at 1/4 to 1/2 inch. Sears says that's usually every 6 to 12 months. Unplug it, move food to coolers, drain the water and wipe it dry before restarting.
Yes, if it's rated for it. GE and Whirlpool say garage-ready freezers work in rooms between 0°F and 110°F. A standard freezer struggles in a hot garage, and Whirlpool warns its compressor can burn out from the strain. Check your freezer's manual for its rated room temperature.
Dallas summers push that limit. The National Weather Service lists a normal Dallas high near 96°F in July and August. Dallas also averages about 20 days a year at 100°F or hotter. A closed garage often runs warmer than the air outside.
To help a garage freezer through summer:
Garage freezer warm on a 100°F afternoon? Call 214-406-5754 or 269-227-0382 before the meat thaws. Returning customers get $35 off their next repair.
Each freezer style fails in its own way. Here's what we look at first on each one:
The fix is usually a single part. A failed compressor is the costly exception, so we test it before anything else.
Usually yes, unless the compressor has failed on an older unit. A freezer lasts about 11 years, according to the National Association of Home Builders. Fans, relays, gaskets and defrost parts can be replaced at almost any age. A dead compressor on a freezer near 11 years is often not worth fixing.
Here's how we'd weigh it:
We'll tell you honestly if a repair isn't worth it.
The model number is usually on a label inside the lid of a chest freezer. On an upright, check inside the door frame.
GE freezer repair: upright and chest freezers, fans and defrost parts
Frigidaire freezer repair: upright and chest freezers that stop freezing
Whirlpool freezer repair: fridge freezers with frost or fan problems
Samsung freezer repair: french door freezers that frost up
LG freezer repair: bottom freezers and evaporator fans
Kenmore freezer repair: chest and upright freezers, relays and controls
Maytag
KitchenAid
Bosch
Electrolux
Mayfair Enterprises is an independent appliance repair company. We are not affiliated with, authorized by or endorsed by any of these manufacturers. Brand names and logos are trademarks of their respective owners.
We repair freezers in homes across every part of Dallas, TX, and in the cities around it.
ZIP codes we cover include 75201, 75202, 75204, 75205, 75206, 75208, 75211, 75214, 75218, 75219, 75224, 75225, 75226, 75229, 75230, 75231, 75238, 75240, 75243, 75248, 75251, 75252 and 75287.
Tap a city on the map or in the list to see its local page.
City positions are approximate. Dallas is our home base.
Selected city
Home base. Every neighborhood, from Oak Cliff to Lake Highlands.
View Dallas pageFreezer working but no ice? See our ice maker repair in Dallas page. If the fresh food side is warm too, see refrigerator repair. For every other appliance, visit our main appliance repair Dallas TX page, or browse all service areas.
Yes, if the food still has ice crystals or is at 40°F or below. The FDA says that food can be safely refrozen or cooked. Quality may drop a little, but it's safe. Throw out food that has sat above 40°F, and anything that smells or looks off.
A freezer that never shuts off is struggling to reach 0°F. Dirty condenser coils, a leaking door gasket and a hot garage are common causes. Clean the coils and test the seal with a dollar bill. If it still runs nonstop, a fan or the defrost system may have failed.
Leaks usually come from melting frost that can't drain. In frost-free freezers, a clogged defrost drain sends water onto the floor or into the bottom of the freezer. A chest freezer may also leak after a power loss as frost melts. Wipe it up and check the drain plug.
No. Mayfair Enterprises repairs home freezers only: chest, upright and refrigerator freezers. We don't work on walk-in, reach-in or other commercial units, so a commercial refrigeration company is the better call for those. If your home freezer stopped freezing, call Sam at 214-406-5754 or Reese at 269-227-0382.
Yes, returning customers get $35 off their next repair with Mayfair Enterprises. Mention it when you call Sam or Reese to book. The discount applies to any appliance we fix, so it covers your freezer, fridge, washer or oven. It's our thanks for coming back.
Get Started
Every hour counts once a freezer stops freezing. Keep the door shut and run the quick checks on this page. Then call Sam or Reese to book freezer repair in Dallas, often the same day. You can also send a WhatsApp message or request service online.
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